I haven't received my package yet, the wrong tracking number has been sent to me, or my package has been delivered to the wrong person.having sent two different emails regarding these tracking numbers, I received no responses from the team, just two digital updates of the tracking numbers.
Very happy with this experience as it took 10 days to arrive in London. a lot of accessories and little parts that were essential to turn my longboard into electric. I went quite DIY with it and at the moment after 375km and 27 rides I am pretty satisfied with my board which performs well. Only hiccup so far is the remote control. Basically the reverse switch has become a bit stiff to flick back and forth but to me that's not that big of a deal as I hardly use that switch anyway. Thank you to the Ownboard team!
Ownboard policy ? I don't understand why is so complicated to get an item from you.
My last remote have the charger plug unsolder so I need a new one, still waiting ... Good luck esk8ters
I pay two skate mini kt and
I didn't get the package
I got my ownboard W1S after waiting more than a month, rode it the first day I got it, it worked perfectly fine, went home charged it, went out the next day and it was working for a while and then all of a sudden one of the wheels just stopped working and the remote was flashing 4 LEDs, i’ve looked everywhere to find out why its doing this, and I seem to be the only one, and there is nothing in the manual explaining this.
Well I must say this board is fast and powerful and has a long lasting battery and great speed..I’m 215 pounds and I drive around all day and the battery always is charged..
Shipping took a little longer than I expected but was well worth the wait I think I’m gonna buy another one thanks I’m bored I have three of your boards ..Thank you....
Fine piece of equipment! As a Boardsports enthusiast for sixty years surfing,skateboarding, windsurfing skiing and snowboarding, it’s all about turns, and I carved more turns on my first day than ever before. Ownboard is awesome! It is an essential part of my arsenal of fun!
It took 40 days to receive the board. That said - my daughter quickly put it together and was riding around the neighborhood. She loves it.
Great motor mount perfect for 6374 motors quick shipping
I have been waiting for 4 months for the board and support does not want to tell me where it is currently located. The only thing I hear from them is not to worry and it is hard to get specific information.
Ich hab das Board jetzt eine gute Strecke gefahren. Mehrmals.. Und ich kann nur eine große Empfehlung aussprechen. Das Board zieht problemlos Berge und auch Feldwege entlang.. Hammer Teil
When I bought my ATW1 I was very concerned about being able to replace the the back wheels over time. At first the option on the website to buy replacements was not avaiable, through some email and facebook communication Ownboard Customer Service responded and made them available for sale on the site. I ordered them to make sure I had back ups just to make sure when my first tires wear out I will be ready. So far the original set have barely worn, I have about 200 miles on them so far and they are holding up really well. These wheels ride very smooth with little or no vibration, this find board with nice torque and power and because of the hub motors, its super quiet. Thank you for listening to your customers Ownboard.
It been 41 days and I haven’t received my package. Customer service isn’t very helpful. I wish they can help me.
Great board. More power than my road board but not a true off road. It’s tyres allow for more comfortable street riding but needs that inflatable tyres to go off road. Still a great board for what I want.