Remote Control for Ownboard Carbon ZEUS, Carbon ZEUS Pro, Bamboo AT Pro，ZEUS MAX

I just had to share my incredible experience with Ownboard. Let me start by saying that my journey with them wasn't smooth from the beginning, but they turned things around in such a remarkable way that I couldn't be happier with their service!

So, here's the story: I had ordered a replacement OLED remote for my electric skateboard, but life had other plans for me. I ended up in the hospital unexpectedly and spent an entire month there. During that time, the remote lay untouched, waiting for me at home. When I was finally back home, I was still recovering and couldn't immediately test it out.

It wasn't until weeks later that I got the chance to check the replacement remote, and to my dismay, it didn't work at all. I was devastated, thinking that I was out of luck and had missed the return window. But I decided to reach out to Ownboard anyway, explaining my situation.

To my surprise, the folks at Ownboard were incredibly understanding and responsive. They promptly replied to my email and asked me to send a video of the problem. Admittedly, it took me a bit longer than I'd like to admit to send them the video due to my recovery, but they were patient and never rushed me.

Once they received the video and verified the issue, they took immediate action to resolve the problem. Without any hesitation, they offered to send me a replacement remote free of charge! I was overjoyed and grateful beyond words for their kindness and dedication to customer satisfaction.

As soon as the new remote arrived, I eagerly tried it out, and it connected flawlessly! The feeling of holding a working remote and getting back on my beloved electric skateboard was pure bliss. I can't thank Ownboard enough for their exceptional customer service and their understanding during my difficult time.

Throughout the entire process, they treated me with utmost respect and genuine care. It's rare to find a company these days that goes above and beyond to make sure their customers are happy, but Ownboard did just that.

In conclusion, if you're in the market for an electric skateboard or any related accessories, I wholeheartedly recommend Ownboard. Their products are top-notch, and more importantly, their customer service is absolutely outstanding. You can trust them to stand by their customers and ensure they have a fantastic experience.

Thank you, Ownboard, for making this one of the best customer service experiences I've ever had. You've earned a customer for life!

Excellent service as usual! I love their products !

Remote Control for Ownboard Carbon ZEUS, Carbon ZEUS Pro, Bamboo AT Pro

everthing is super fine. i bought new remote control for reserve. thanks ownboard team