We could not control the shipping time, normally it takes around 8-14 days to USA, around 10-40days arrive to EU (depends on the customs clearance), and if you order happen to be weekend, it might take longer time.
- There are some countries we can not currently ship to due to customs issues, before you start order please contact us to confirm shipping availability.
- Email: firstname.lastname@example.org or Wechat us on: Pheobe-51
- Even there are some countries we could ship to, but there are some addresses is far, and need to charge the extra mile shipping fees. (hope you could understand, thanks so much.)
- It is very important, please make sure that you write the correct address in English, if due to you give us the wrong address,and need to change to other delivery place, the extra fee we would not take care. thanks for your understanding
- Depending on your country the shipping fee will differ however for complete kits we currently offer free shipping to a large number of countries..
- The tracking number provided may take some time to update, usually while in transit to your country. If there are any issues please contact us and we can contact the shipping agent.
- The shipping time is affected by the bad weather, the holiday busy season,etc. .
- Whilst we endevour to keep shipping cost as low as possible there are some countries which are expensive to ship to. If this is the case the shipping fee will appear when you check out, we apologise for this however to keep the cost of the board as low as possible this is the fairest option to all customers.
- If the package come with damaged, please take some pictures of the damaged package with the label , and do reject to receive the package, the shipping company will take responsible for that. and then contact us at the first time
- If you have any questions or concerns please contact us and we will respond ASAP.